Job Overview
To welcome guests at the Hotel, answer questions and resolve guest problems. To perform check in, check out duties and receive payments from guests.
Responsibilities and Duties
- Ensure prompt and efficient farewell of guests
- Assist Guests in any questions/queries they may have during their stay
- Pro-actively ensure wellbeing of Guests during their stay and anticipating their needs
- Establish friendly relationships with regular hotel clients
- Supervise and coordinate the arrival and departures of the special guests and VIP guests
- Escort guests to their rooms if needed, provide all room information
- Ensure guest satisfaction via outstanding service
- Be thoroughly conversant with all room types, décor and outlook
- Have awareness of current daily status of hotel, daily functions, events, VIP and group arrivals
- Manage the messages and emails for the guests and ensure they are delivered safely
- Promote all amenities, conveniences and programs offered
- Examine activities logbook, assign tasks appropriately and implement control schedule daily
-
Επωνυμία Εταιρίας: SWOT Hospitality Management Company
Ιστοσελίδα Εταιρίας: https://swot.gr/
Αποστολή βιογραφικών στο email: hr@swot.gr
Λήξη Προβολής: 1 Μαΐου 2027